Beyond amazing! Since my husband is deployed and I have to bring my
little kids everywhere especially during my appointments. If it wasn't for their support and being so interactive with my children, I would've felt like a burden and stressed. But I was not, my eye
exam was smooth and quick. That means so much you all care about your patients.
Great customer service, everyone was so helpful and patient. Especially
since it was my daughter's first time with her contacts. She was so nervous and in almost in tears but they reassured her. Thank you so much!
Dr. Pham was extremely helpful with our visit. There is an issue with
the VSP and their lack of payment for services, but Dr. Pham still took care of me and my son. I hope this insurance issue can be resolved so we can continue seeing him.
Always a great experience. The staff are very nice, welcoming, and the
doctors are excellent! They answer any question thoroughly and welcome them. Their never rude or short when talking to patients and are great with any age group. I've brought my kids here two years
in row and they've done wonderfully each time. They have a large selection of glasses and are very affordable whether you have insurance or not. There's also hardly any wait time at all(I think the
longest I waited was maybe 5... 7 mins @ most which is honestly less time then you would spend waiting for your food in a drive through.) if you have a busy schedule you won't have any problems
getting in and out. Thank you Dr. Lau, Dr. Pham, Robin, and any other staff that's there for always being kind and friendly while professional at the same time it means a lot there's not many dr
offices of any kind that's like that anymore and my family and I appreciate it. Have a blessed year and we'll definitely see you again next year!
I leave there knowing I have received the best exam and information
anyone could get. The Drs. numbers for receiving the Covid19 shot was extremely helpful also. He represents his profession very well.
The staff was kind and helpful. I feel like the front desk staff set
the atmosphere for an office and these ladies killed it. Professional, kind, and did their job well. The dr. Explained everything he was doing, and ensured I understood my eye care.
I’ll definitely be going back here! They helped me with my insurance
and found that what I was expecting to be a $500 adventure for my glasses was in fact, $8 unless I wanted fancy stuff! The staff was all nice and friendly and really seemed like they enjoyed their
jobs, it’s always refreshing when that happens! The dr even complemented my nerd shirt too lol! I’ll see y’all next year!
I trust this organization for the care I receive. I was asked to sign a
blank paper without my information on it. That was very uncomfortable to me. That would be the only issue with my experience. All the rest was excellent care.
Most of my friends and family are no longer with the service and are
unable to access the base, therefore, I am not able to give recommendations. When I do have friends who are able to access Tinker, I do refer them to Dr. Pham.
Dr. Pham is excellent. It takes the time to listen to your concerns and
always talks through his assessment so you understand why he is making his decisions. I had prior bad experiences at another popular office in town because my contacts always gave me headaches, but
when I came back into their office, I didn’t even see a doctor but a tech to troubleshoot my contact issues. Going to see Dr. Pham got me back into contacts without headaches!
I brought my 9 month old in with me and they brought out all the goods
to keep him entertained even offered to keep him at the front with them but understandably he wanted to be with his mama. Dr. Pham explained everything thoroughly and was very knowledgeable. Will
come here again !
I really liked the doctor... he actually listened to me when I told him
I felt like my previous script (from a different doc) have me headaches and messed with my depth perception so I couldn't wear them. We were able to adjust my script to wear my vision was improved
but was easier on my eyes for me to wear! As a nurse, I don't think I'm a difficult patient and wouldn't have argued with him. I recognized my vision is changing I need to start wearing my glasses so
I'm glad we were able to compromise without compromising my eye health!
It sounds silly to some, but I have extreme anxiety making phone calls
to places I’ve never called before and even more anxiety going to places I’ve never been before. If everywhere was staffed like Tinker Eye Care, I’d never have anxiety about making phone calls or
going to new places. Best staff in the world and the doctor was truly wonderful. I had to bring my 3 young children with me and nobody made me feel like they were a nuisance or inconvenience. I was
truly blessed at my visit and I will absolutely recommend Tinker Eye Care every chance I get!
Every time I have come to you and your staff you have made me feel like
you have known me forever, you have reassured me regarding me eyes, I can't think of going anywhere else. May God bless your work, your staff, and yourself.
Another wonderful visit! I had a fantastic experience getting my
contacts and discussing concerns about the different types and problems. The provider was very patient and explained everything to me so I could confidently make a decision.
After having problems at my previous eye doctor I decided to give
Tinker Eye Care a try after hearing good things about them. Overall everything was straight forward and professional. So far everything went well. The deciding factor will be when I get my glasses
back to see if they got my prescription right the first time.
Dr. Pham is highly recommended. He takes the time to thouroughly
explain information to his patients. The staff is knowledgeable and friendly. I will gladly recommend friends and family to Tinker Eye Clinic.
Really loved my experience with this eye clinic. The staff was friendly
and nice and the optometrist was very informative! Unlike any eye doctor I've ever been to and I've been to a few. Definitely recommend.